Returns & Refunds Policy

At Purity Coffee, we stand behind the quality of our specialty beans and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, please reach out to our team for a replacement or a full refund.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and the reason for your request within 30 days of delivery.

• 2.
  Review Process

  Our team will review your request and, since coffee is a perishable food item, determine if a return shipment or a direct refund is required.

• 3.
  Ship Items Back

  If a return is requested for non-perishable gear or unopened coffee, use the provided prepaid shipping label to send the items back to our facility.

• 4.
  Receive Refund

  Once processed, your refund will be applied to your original payment method within 5 to 7 business days.